The girl in the back on 7/24 was awesome! Best pizza I have ever had from Pizza Hut
Simply the worst chain delivery pizza restaurant I've ever experienced. I've had a free pizza available for over a year, and haven't used it, because I know they'll screw up.
Arrived at the store to pick up my order and I stood in the lobby for 15 minutes while every employee in the back just looked at me and said absolutely nothing even though I was saying, “Excuse me!” They weren’t even busy. A couple were washing dishes and the other two were literally just walking around in the kitchen. I then called the store so I could tell whoever answered that I was waiting up front. No one answered the phone. The call was automatically sent to the Pizza Hut call center and I told them what happened. The guy had to call the manager of the Lowell location and tell her that she had customers up front. She came up front and was very unapologetic and offered $2 off the purchase but I refused to pay and just walked out. I didn’t even want the pizza anymore because it was no longer fresh.
Don't order from this one! I just waited 2.5 hours for a small order of wings from a store that's an 11 minute drive from here. Apparently the driver couldn't find my location. Pizza Hut drivers must not use GPS, I had no idea. I had to call back twice to check on the order, all to finally cancel it and refund. Had I not been stuck at work without a vehicle, I would have went and got it. In fact, I could have driven there 12 times already by now. Ridiculous.
Awful.
Worst pizza hut place. Takes 10 min to talk to a manager and for them to hang up? Unacceptable. I will not order from here ever again.
Pizza Hut is a US Meal Delivery based in Lowell, Arkansas. Pizza Hut is located at 903 N Bloomington St, Lowell, AR 72745, USA.
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