I've had to take my kids here in several occasions for a myriad of reasons, including blood work on two occasions, ultrasounds, urologist appointments, and neurosphycologist appointments. The doctors and staff have been awesome with my kids. They are always willing to answer all of my questions without rushing to leave the room. They have a very kid-friendly waiting area with movies, sensory station, books, and craft area. They also have therapy dogs come once a week to visit.
Brought my daughter in and they had to clear wax deep in her ears to be sure it wasn't an ear infection. She was afraid so it took 3 of us to hold her down. She was screaming saying it hurted. After they were done, they looked in her ears. They said it wasn't really hurting her. I got home and checked her ear with a flashlight and it was bleeding. Now I know it happened accidentally. They obviously saw that it happened when they rechecked it but then lied to me thinking that I wouldn't see it. Never took her back. You can't trust them so I would avoid at all costs.
I do not like their policy, I hate when you have a important question for a nurse there is never a nurse nearby to answer and then the won't get back with you until they are almost closed or do not have any appointment available. GET MORE NURSINV STAFF TO ANSWER YOUR PHONE
We were seen promptly. While we were waiting there was plenty to entertain children. The staff were all very professional and helpful.
I love the staff here they are very good with my children. Especially my special needs child. They are very caring and understanding
Arkansas Children S Hospital Lowell Clinic is a US Hospital based in Lowell, Arkansas. Arkansas Children S Hospital Lowell Clinic is located at 519 Latham Dr, Lowell, AR 72745, USA.
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